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New Patients


We are so happy you picked us to provide care for your pet! We are currently accepting new patients and want to make sure the process is as simple and quick as possible. We want you and your pet to have a great first visit! 

Before we see your pet for their first visit, we have the following requirements:


  • Make an appointment as a New Client.

  • Send your pet's complete medical records to us. These can be uploaded directly on the New Client Registration Form or emailed to us at Complete medical records include medical exams, labwork, vaccination history, etc. If you do not have this- please call your previous veterinarian and have them email it to us directly. If your pet does not have any previous medical history, please upload what you have regarding vaccination status or any other important information we need to know on the new client form.

  • Review our financial policy. In order to provide your pet with the highest quality veterinary care, payment must be made at the time services are rendered. At the same time, we understand that medical expenses can be unexpected, which is why we offer a handful of payment options including: cash, Visa, MasterCard, American Express, Discover, CareCredit, and ScratchPay. 

  • Understand that we are booking a several weeks out for routine wellness visits. We occasionally have cancellations, so getting all the above information to us as soon as possible will make it easier to get your pet in sooner, if earlier appointment does become available.

  • In the case of an urgent issue, please call us directly- we want to do our best to help! 

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